Our commitment to you

Guaranteeing your work...

The Design Factory is committed to delivering graphic design and print solutions to the very highest standards, which meet your business goals by providing a successful experience for you.

We make the promise, that when you work with us we guarantee to deliver a product on time and on budget.

Giving our best advice and explain fully the consequences of various choices as we see them, however we will respect your final decisions, and implement your choices without complaint.

Respect any information and communications between us as confidential, unless we jointly agree otherwise.

We commit to...

• Deliver on the agreed scope and purpose of each project, within the time and budget agreed.
• Give you our best advice, honest feedback, and the benefit of our experience at all times, so that you have the best information to make informed decisions.
• As long as we have given our best advice and explained fully the consequences of various choices as we see them, we will respect your final decisions, and implement your choices without complaint.
• Manage the budget responsibly, allocating the appropriate resources to each task to ensure your investment is used in the optimal way to deliver great results.
• Respect any information and communications between us as implicitly confidential, unless we jointly agree otherwise.
• Respect your right to change your mind on design or functionality.